Privacy policy.
Effective February 27, 2024
Introduction
This privacy policy outlines the privacy practices for CLOE. It applies solely to information collected by this website and will inform you of the following:
What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
Your choices regarding the use of your data.
The security procedures in place to protect your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We may collect, store, and use the following kinds of personal information:
Personal Information: We collect personal information that you voluntarily provide to us, such as your name, phone number, and email address.
SMS Data: When you opt-in to our SMS messaging service, we collect and store the messages sent and received for service quality and compliance purposes. This includes the date and time of each message, the sending and receiving phone numbers, and the content of the messages. This collection is in accordance with FCC regulations to ensure compliance and quality of service.
Details of your visits to and use of this website, including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
Information that you provide for the purpose of subscribing to our website services, newsletters, or other marketing materials.
We do not share personally identifiable information with third parties.
We will use your information to respond to you regarding the reason you contacted us.
Your Access to and Control Over Information
You have the right to opt out of any future contacts from us at any time. You can exercise these rights by contacting us at support@visitcloe.com, or via the phone number provided on our website:
View Your Data: You can see what data we have about you, if any, by contacting us.
Change/Correct Data: You can change or correct any data we have about you by reaching out to us.
Delete Data: Request us to delete any data we have about you.
Express Concerns: Express any concern you have about our use of your data.
Opt-Out of SMS Messaging: If you have subscribed to our SMS messaging service, you can opt out at any time. To unsubscribe, you can follow the opt-out instructions provided in our SMS messages (such as texting "STOP") or contact us directly at support@visitcloe.com. Upon receiving your opt-out request, we will remove your number from our SMS messaging list and you will no longer receive SMS messages from us.
California Consumer Privacy Act Rights
Under the California Consumer Privacy Rights Act and Section 1798.83 of the California Civil Code, California residents have additional rights:
Right to Know and Access: You can request disclosure of personal information collected about you in the past 12 months.
Right to Delete: You may ask us to delete your personal information, with certain exceptions.
Disclosure of Information Collected and/or Sold: You can request details on the categories of information collected, its sources, and how it's used.
Opt-Out of Information “Sale”: We don't sell your data in the traditional sense, but third-party platform use is considered a “sale” under CCPA. You have the right to opt-out.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
California residents can make these requests by contacting us at support@visitcloe.com.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Orders
If we accept orders, we request information from you on our order form. You must provide contact and financial information for billing purposes and to fill your orders.
Sharing
We do not share personally identifiable information with third parties. We share aggregated demographic information with our partners and advertisers. We may also use outside companies to ship orders or process payments. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.
Disclosures
We may disclose your personal information as required by law, in connection with legal proceedings, to establish or defend legal rights, or to a purchaser in the event of a business sale or asset transfer.
Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites.
Surveys & Contests
We may request information via surveys or contests. Participation is voluntary, and information is used for monitoring or improving the use of our site.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
If you have any concerns about how we handle your data, please contact us immediately at support@visitcloe.com.